Dignity and Respect at Work is an overview of the workplace issues regarding harassment and cultural diversity. It includes an interactive exploration of attitudes and stereotypes and the effects of cultural conditioning. The result is increased sensitivity and respect for people as individuals. Fundamentals of Supervision is a practical guide to help participants expand and enhance their basic supervisory skills. This innovative 16-hour program focuses on effective communication, problem solving, conflict resolution and leadership.

How to Build an Effective Team of Volunteers is a complete volunteer-management training program. The emphasis is on the leadership and team building skills that are essential to have an active, dynamic, and robust volunteer program. It is a 35-hour program delivered over three months.

Quality Customer Service is an interactive course that promotes experiential learning to help participants successfully expand and enhance their basic customer service skills. To allow for maximum assimilation of the content, this 8-hour program is best delivered in two 4-hour sessions, one week apart.